Powerhouse has just announced a new healthcare group purchasing agreement for Environmental and Facilities Management Services with Premier Inc. Effective through March 31, 2022, the new multi-year agreement allows Premier members, at their discretion, to take advantage of special pricing and terms pre-negotiated by Premier for:
- Facility Maintenance: Scheduled and reactive services responding to any maintenance need.
- Exterior Services: Landscape, parking lot, snow and ice removal services.
- Rollouts: Consistent implementation of services within a specified timeframe across multiple locations to maintain brand feel and uniform functionality; including remodels and refreshes.
- COVID Response Services: Turnkey solutions to ensure safe environments for staff and customers/clients.
Premier is a leading healthcare improvement company, uniting an alliance of more than 4,100 U.S. hospitals and approximately 200,000 other providers and organizations to transform healthcare. The group purchasing organization is focused on enabling better care and outcomes at a lower cost. We’re proud to be awarded this contract as we believe we have a unique awareness of this space.
“Our facility maintenance and exterior teams understand that in-patient care facilities’ urgency isn’t just expected, it’s critical,” said Amber Alvarez, SVP Business Development, Powerhouse. “We have extensive experience forecasting as well as scaling to meet our customers’ needs quickly, regardless of whether the programs be turnkey or custom. Further, our operational infrastructure along with our proven methods of customer support are uniquely designed to reduce the administrative burdens associated with overseeing facilities management projects. These advantages were designed to support outsourced supply chain operations typical used by healthcare organizations.”
With a team of more than 900 employees and skilled partners nationwide, Powerhouse currently services over 125,000 locations a year. Our core competencies run the gamut of project scopes required by the largest healthcare providers and commercial marketplaces as well as the smallest—including on-demand services for single or multi-location organizations.
“We understand that the administrative costs required to effectively run hospitals, clinics and other healthcare services locations can be significant. Which is why engaging with Premier is so important. Through this group purchasing agreement, we believe we can help healthcare customers put their best foot forward with respect to aesthetics, functionality, and safety in the most efficient way possible,” continued Amber.
Our use of streamlined processes, smart technologies, and national network enable us to implement today what will move people through the experiences of tomorrow. We look forward to putting these resources to work for Premier’s membership.
Stronger Together, Inside and Out.
Let’s Face It… This is a POWERFUL partnership!
We’re excited to announce that Powerhouse has acquired DENTCO®, a national exterior services provider headquartered in DeWitt, Michigan. The 44-year-old company offers a complete suite of all-season property management solutions addressing Exterior Services issues for active as well as idle facilities. This deal is Powerhouse’s second major transaction resulting in it becoming one of the four largest national managed services companies in the exterior space. As a result of the partnership, all Powerhouse Exterior Services Management (ESM) programs will be powered by DENTCO, which will retain its current leadership and 175 employees—making Powerhouse’s total employee base more than 900 people nationwide servicing more than 125,000 project locations annually.
DENTCO’s success to date hinges on scalable operational strategies and cultural elements backed by smart technologies that all align with Powerhouse’s current approach. The integration of DENTCO’s proven best practices and tools, wealth of ESM experience, and asset-light field staffing methods with those already employed by Powerhouse are expected to enhance Powerhouse’s exterior services offering.
“DENTCO has an impressive reputation in the ESM industry,” said Robert Blake-Ward, Principal, Powerhouse. “We have an immense amount of respect for the organic growth the company has achieved throughout its history, which is due to the steadfast commitment and creativity of its team members. They’ve introduced service offerings and account management methods that put the customers’ needs first, successes that have produced raving fans over the years. The combination of DENTCO’s skillsets with Powerhouse’s resources and wider customer base nationwide will enable us both to better serve our clients with deeper and broader capabilities. We welcome their team and look forward to growing together.”
DENTCO’s suite of services includes landscape management, snow and ice removal, parking lot maintenance, parking lot sweeping, and dark store maintenance. Founded in 1977, the company launched as a local exterior services partner serving the Michigan area. Today, DENTCO stands as a major national player overseeing more than 8,000 active sites.
DENTCO’s evolution largely mirrors that of Powerhouse. Over the years, DENTCO focused heavily on quality service, developing streamlined workflow processes and integrating dynamic technology tools to help customers more easily manage their ESM contracts. Further, like Powerhouse, DENTCO established a solid network of skilled contractors to execute on those contracts.
“Powerhouse and DENTCO share some critical core competencies without question,” said Scott Milnes, President, DENTCO. “Now we are able to offer new capabilities to our customers, such as facilities maintenance, rollout and remodel services, without compromising our values. It will also enable us to tap additional resources in operational areas that will strengthen our already solid service delivery. For Powerhouse, we see an opportunity to leverage our knowledge and experience that led to DENTCO to becoming the nation’s number one ESM provider. The combined company will result in an even more valuable commercial infrastructure management partner. We’re confident customers as well as staff members will reap the benefits moving forward. We look forward to being part of the remarkable team that implements today what will move people through the experiences of tomorrow.”
Headquartered in Dewitt, Michigan, DENTCO is a leading provider of outsourced exterior services management by utilizing a proprietary software suite. The Company provides landscape management, snow and ice removal, parking lot maintenance, and dark store maintenance. The Company’s utilizes a network of contractor partners across all 50 states and services over 8,000 active sites. For more information, visit dentco.com.
Put ‘em on your list for your next Rollout
Businesses constantly are evolving, innovating and tweaking products, expanding or consolidating facilities, and introducing new store concepts. None of these strategies can happen without performing a rollout. Defined as similar or like project scope implemented across multiple locations in a specified amount of time, rollouts are crucial to achieving those objectives while maintaining desired brand image and quality.
When performing any construction project, there are obvious must-haves essential to that project’s success. These include access to the right skilled labor as well as the ability to complete rollouts on time and within budget. Numerous services providers promise such results on paper. But there are some additional, critical elements that may not be so top of mind and—when not readily available or executed properly— could cause a rollout to fail. To set yourself up for the highest chance of success, do your due diligence and to check these boxes when next vetting a rollout partner.
Read the full article on Commercial Construction & Renovation (CCR) magazine.
People thought Dianna MacDonald was crazy to leave her job of nine years in the middle of a pandemic to lead financial services at a company she had never heard of.
Click here to read the full article from Dallas Business Journal, by Taylor Tompkins.
Several months ago, we had the distinct pleasure of on-boarding a new Chief Financial Officer and the newest addition to our Powerhouse Women team! She hit the ground running, helping the company navigate the unexpected business climate we found ourselves in this year. So, we are only now pausing to officially introduce her. Meet Dianna MacDonald.
Dianna joins Powerhouse from Authentix, a leading global authentication and information services nanotechnology company. She brings to the company more than 25 years of private equity experience, an executive skillset complementary to Powerhouse’s current growth strategy through acquisitions initiated late last year with the investment of Lincolnshire Management, Inc.
Dianna will lead Powerhouse’s financial operations, centralizing efforts on establishing and deploying advanced forecasting, asset protection, and reporting processes.
“Powerhouse has been experiencing a 40 percent year-over-year organic growth rate for a decade and a half,” said Michael Wroughton, Principal at Powerhouse. “That rate of expansion, along with our recently adopted acquisition strategy, calls for a different type of leadership proficiency that adapts our financial foundation so that it effectively supports our future success. Dianna has a wealth of knowledge here earned from direct experience moving into companies at critical junctures and driving impactful, effective change. She has also proven to do this while developing strong, collaborative relationships with existing team members and partners. We’re proud to have her on board.”
Dianna’s career began at KPMG where she served as an auditor, concentrating on financial institutions. It was in this role, during the savings and loan crisis, where she drove the audit that led to a financial institution developing an operational recovery plan. The recovery strategy included the sale of a loan portfolio to Brazos Partners, a private equity firm that ultimately hired Dianna—a crucial career move that inspired her future trajectory in private equity work.
Dianna spent the subsequent eight years working for Brazos Partners and Hudson Advisors, a subsidiary of Lone Star Funds. She held the Chief Financial Officer seat for the former and Senior Vice President of Operations and Director of Compliance roles for the latter. In 2005, Dianna began taking her experience directly to start-ups and transitioning companies requiring niche expertise in investor relations alongside proven financial operation strategies.
“Financial data is a telltale sign of a company’s strengths as well as its opportunities,” said Ms. Dianna. “My primary responsibility to Powerhouse is to establish strong financial security by maximizing investments. This all hinges on rolling out accurate reporting that accommodates the company’s current and future growth. Powerhouse is at an exciting stage of its corporate evolution and I’m honored to be part of the team that will help them capitalize on the incredible company they’ve built to date.”
A certified public accountant, Dianna holds a bachelor’s degree in business administration with an accounting concentration from Oregon State University and has participated in The Wharton School’s The CFO: Becoming a Strategic Partner program. Additionally, she is active in several industry organizations including the American Institute of Certified Public Accountants (AICPA), Association for Corporate Growth (ACG), Financial Executives International (FEI), and Texas Wall Street Women (TXWSW).
Powerhouse is thrilled to announce we have joined ISSA, the worldwide cleaning industry association. By becoming a member of the professional organization, Powerhouse staff now has access to high-quality information, education, networking, and commercial opportunities. Further, the company joins more than 7,000 distributor, manufacturer, building service contractor, in-house service provider, and associate service member companies worldwide.
In tandem with its membership, Powerhouse’s director of operations Charlie Setchell has also completed the Global Biorisk Advisory Council’s (GBAC’s) Fundamentals Training Course with an emphasis on SARS-CoV-2/COVID 19.
A division of ISSA, GBAC offers this course to strengthen professionals’ skills and knowledge base by teaching preventative, response, infection control, and contamination control measures to known or potential infectious disease outbreaks. The course also teaches GBAC’s protocol standards for personal protective equipment (PPE) tools and equipment.
“Since the pandemic began, we have diligently focused on developing partnerships, solutions, and the internal skill sets needed to help our clients protect their employees and their customers. Joining ISSA, leveraging their training resources are just two of many related tactics we’ve executed to date,” said Amber Alvarez, Senior Vice President of Business Development, Powerhouse. “Our clients have always had confidence in our integrity, knowledge and commitment. We want them to know that we’re continuing to invest in our staff, equipment, and strategies to uphold our end of that trust partnership. With respect to what’s possible with preventative COVID-19 measures from a sanitization and building structure perspective, we have them covered.”
Earlier this year, Powerhouse released a suite of COVID-19 response services, which will include the application of SurfaceWise®2—the first and only surface protectant to continuously remove pathogens from surfaces for 90 days with a single application. Other projects commonly being completed to help companies navigate the pandemic’s impact range from hands-free fixture installations and reactive sanitization to space reconfigurations and curbside pickup structuring.
Membership in ISSA signifies a commitment to professionalism in the cleaning industry. ISSA-member organizations use acceptable ethical standards as defined within the ISSA Code of Ethics, which can be viewed online at www.issa.com. In addition, ISSA members have access to comprehensive business-management and cleaning-service resources to realize improved employee recruitment and performance, reduced operating costs, better service delivery and public health protection, and enhanced knowledge of regulatory issues and industry news—all of which are designed to benefit customers.
The association is a leader in setting recognized industry standards, including the ISSA Cleaning Industry Management Standard (CIMS) for cleaning-organization management or Value of Clean tools to make the connection between protecting occupant health and improved bottom lines.
Its outreach efforts include partnerships with more than 85 associations, alliances, and government agencies around the world to promote the value of commercial and institutional cleaning. Additionally, ISSA hosts the industry’s largest cleaning show in conjunction with Amsterdam RAI under the brand name ISSA/INTERCLEAN®.