October 7-11, 2019

During the first full week in October there is always an exciting buzz around the Powerhouse Office. Powerhouse has celebrated Customer Service Week since 2016. During this week we celebrate and recognize all our incredible employees who exemplify our customer service expectations and core values. We also spend time fine-tuning our customer service skills while having a great time doing it. Our goal every year with Customer Service Week is to learn how to have fun while having a positive and lasting impact on people.

When we prioritize meeting the needs of our customers in a manner of excellence, integrity and humility, we create a relationship with the customer that is not only long-lasting but sets us apart. This is a huge component in how we have a positive and lasting impact on people.

-Fallon Leeth, Construction Coordinator

Customer Service Week showcases the creative ways an employee can improve the Customer Experience. Reading through all of the customer comments and feedback provides inspiration and innovative ideas to take your service to the next level. Having a positive and lasting impact is realized by delivering these experiences continuously over time, and that is what we strive for!!

-Dillon Coggins, Business Developer

Customer Service Week 1