Customer Service Week

Customer Service Week

October 7-11, 2019

During the first full week in October there is always an exciting buzz around the Powerhouse Office. Powerhouse has celebrated Customer Service Week since 2016. During this week we celebrate and recognize all our incredible employees who exemplify our customer service expectations and core values. We also spend time fine-tuning our customer service skills while having a great time doing it. Our goal every year with Customer Service Week is to learn how to have fun while having a positive and lasting impact on people.

When we prioritize meeting the needs of our customers in a manner of excellence, integrity and humility, we create a relationship with the customer that is not only long-lasting but sets us apart. This is a huge component in how we have a positive and lasting impact on people.

-Fallon Leeth, Construction Coordinator

Customer Service Week showcases the creative ways an employee can improve the Customer Experience. Reading through all of the customer comments and feedback provides inspiration and innovative ideas to take your service to the next level. Having a positive and lasting impact is realized by delivering these experiences continuously over time, and that is what we strive for!!

-Dillon Coggins, Business Developer

 

Powerhouse Wins “Best Digital Transformation” at NextStep 2019

Powerhouse Wins “Best Digital Transformation” at NextStep 2019

Powerhouse has been involved with Outsystems since 2018. Outsystems is a global leader in low code rapid development technologies, and is a leader in the Gartner Magic Quadrant for Multi-experience Platforms and Low-Code Application Platforms, as well as a leader in the Forrester Low-Code Platforms Wave.

We were excited to be invited to their NextStep 2019 Conference at the beginning of October where we were represented by Powerhouse’s Senior Applications Developer, Mark McRight. Mark and Team have been steps ahead of Powerhouse’s growth as we’ve picked up the pace more and more every year. What an honor for Powerhouse and our spectacular IT team to be chosen for “Best Digital Transformation” out of hundreds of global Outsystems customers at the 2019 Innovation Awards!

Thank you, Outsystems and DoiTLean, for your help getting here and the recognition of our team’s hard work throughout this past year!

With their rapid growth and success,  Powerhouse, a leader and innovator in Construction and Facility Maintenance, was challenged with legacy technologies and processes that were entirely dependent on e-mail, spreadsheets and disconnected platforms. Leveraging low code and rapid development tools from Outsystems and their chosen delivery partner DoitLean, Powerhouse developed a unified technology platform in just 14 weeks to reduce touchpoints through maintainable automation and workflow within several areas of their operation. The process improvement and workflow begins with New Business submission, and flows to project setup, resource profiles & allocation, performance tracking, travel booking and management. Through the implementation of high-tech process and workflow, the ability to continue unmatched customer service, project management and Quality control while continuing rapid growth is made possible.

 

CONTACT US:
812 South Crowley Road, Ste A
Crowley, Texas 76036
PHONE: 817-297-8575
FAX: 682-233-7050

VISION: TO HAVE A POSITIVE AND LASTING IMPACT ON PEOPLE.

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Exterior Maintenance Services for Warm Weather

 

Powerhouse offers a comprehensive group of national commercial landscape maintenance services for commercial properties. Our services are squarely focused on keeping your facilities looking their absolute best. Our national landscape maintenance services include tree maintenance services irrigation system maintenance, grounds maintenance and cleanup, and porter services.

Our team is experienced with managing national commercial landscape portfolios. We combine our national landscape maintenance services and our full suite of national facility maintenance programs including national commercial parking lot services and national commercial power washing programs that will ensure that your company’s facilities always have a warm and inviting look.

SNOW AND ICE MANAGEMENT

De-icing Services

Snow Plowing

Snow Hauling

Pre-treatment Applications

Sidewalk Snow/Ice Management

Parking Garage Snow Management

PARKING LOT SERVICES

Pressure Washing

Sweeping

Striping

Repair & Sealing

Concrete Repairs

ADA Compliance

Porter Services

Emergency Debris Removal

Trash Receptacle Maintenance

LANDSCAPE SERVICES

Grounds Maintenance & Clean-Up

Hardscapes

Turf Maintenance

Fertilization and Weed Control

Mulch Application

Pruning and Landscape Bed Maintenance

Seasonal/Regional Site Cleanup

Irrigation Services

Landscape Enhancement Services

Tree Removal and Maintenance

Palm Tree Maintenance

Storm Cleanup